Help Center - Mercari: The Selling App

Ask us anything...

Log in for personalized support

Get help with your account, transactions, and inquiries.

Questions? We’ve got you

How it worksarrowTrust & Safetyarrow

All topics

Getting started

How it works

Marketplace guideline

See all

Buyers

See all

Sellers

See all

Account

See all

Shipping and handling

Need more help?

We're currently experiencing a technical issue with inquiry submissions. We are working to resolve this ASAP. Thank you for your patience.

SHOP

CategoriesBrandsDeals

COMPANY

About usCareersBlog

ALL FROM HOME

AuthenticateInstant PayMercari NowSell from HomeShipping

SUPPORT

Contact UsHelp CenterHow it WorksBecome a SellerBuyersAbout COVID-19Safety GuidelinesPolicy Center

ACCOUNT

Sign up / Log inFavoritesMessages

POLICY CENTER

Terms of ServicePrivacy PolicyProhibited ItemsProhibited ConductElectronic CommunicationsDMCA PolicyRequests From Law Enforcement

Copyright © 2020 Mercari, Inc.

Privacy Policy
Terms of Service
Licenses / Disclosures

NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306