The Selling App.

Mercari Money Transmitter Licenses

Mercari is licensed as a money transmitter in the U.S. jurisdictions listed below. If you have a question or complaint about our services, we encourage you to visit our Help Center to see how we can help.

Jurisdiction License Number Type of License/Statute Licensed By Date Issued
Alabama SC 554 Sale of Checks Securities Commission 10/05/2017
Alaska AK-MT-10114 Money Transmitter Division of Banking and Securities 12/12/2017
For Alaska Residents Only:
If your issue is unresolved by Mercari, Inc., at 888-280-4904, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Formal complaints must be in writing, please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Formal complaint forms may be submitted via:
1. Fax: 907-465-1230
2. Email: msb_licensing@alaska.gov
3. Mail: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you have questions regarding formal complaints, please call 907-465-2521
Arizona MT-0938042 Money Transmitter Department of Financial Institutions 11/29/2016
Arkansas 109776 Money Service Business Securities Department 01/31/2017
California 2613 Money Transmitter Department of Business Oversight 08/22/2018
If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Business Oversight at its toll-free telephone number, 1-866-275-2677, by email at consumer.services@dbo.ca.gov, or by mail at the Department of Business Oversight, Consumer Services, 1515 K Street, Suite 200, Sacramento, CA 95814.
Colorado 500233 Money Transmitter Office of the State Bank Commissioner 03/05/2020
COLORADO DIVISION OF BANKING
COLORADO MONEY TRANSMITTERS ACT
CUSTOMER NOTICE
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202
email: DORA_BankingWebsite@state.co.us
website: www.dora.colorado.gov/dob
Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.
Connecticut MT-1486447 Money Transmitter Department of Banking 05/18/2017
Delaware NMLS ID: 1486447 Sale of Checks,Transmission of Money Office of the State Bank Commissioner 03/08/2017
District of Columbia MTR1486447 Money Transmitter Department of Insurance, Securities and Banking 01/09/2017
Florida FT230000200 Money Services Business Office of Financial Regulation 04/07/2017
Florida residents may contact the Florida Office of Financial Regulation with questions or complaints about Mercari, Inc. at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (800) 848-3792 (toll free).
Georgia 53270 Money Service Business Department of Banking and Finance 01/18/2017
LICENSED BY THE GEORGIA DEPT. OF BANKING AND FINANCE (NMLS ID: 1486447)
Guam 03-201900282-001 Foreign Exchange Department of Revenue and Taxation 04/15/2019
Hawaii HIMT115 Money Transmitter Division of Financial Institutions 04/21/2019
Idaho MTL - 0202 Money Transmitter Department of Finance 11/01/2016
Illinois MT.0000301 Money Transmitter Department of Financial Institutions 09/18/2017
Indiana 33337 Money Transmitter Department of Financial Institutions 01/18/2017
Iowa 2016-0096 Money Transmitter Division of Banking 12/19/2016
Kansas MT.0000119 Money Transmitter Office of the State Bank Commissioner 12/01/2016
Kentucky SC373592 Money Transmitter Department of Financial Institutions 03/10/2017
Louisiana 1486447 Money Transmitter Office of Financial Institutions 04/11/2019
Maine NMT1297472 Money Transmitter Maine Bureau of Consumer Credit Regulation 12/13/2016
Maryland 12-1486447 Money Transmitter The Office of the Commissioner of Financial Regulation 09/07/2017
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Mercari, Inc., License No.: 12-1486447, and NMLS No.: 1486447 at: Commissioner of Financial Regulation, Attn: Complaint Unit, 500 N. Calvert St., Ste. 402, Baltimore, MD 21202, phone (888) 784-0136.
Michigan MT-0020697 Money Transmitter Department of Insurance and Financial Services 01/01/2019
Minnesota MN-MT-1486447 Money Transmitter Department of Commerce 10/29/2018
Mississippi MT/003338/2017 Money Transmitter Department of Banking and Consumer Finance 03/07/2017
Missouri MO-19-8055 Sale of Checks Division of Finance 11/09/2016
Nebraska 1486447 Money Transmitter Department of Banking and Finance 07/25/2017
Nevada MT11101 Money Transmitter Department of Business
Industry Financial Institutions Division
06/11/2019
New Hampshire 21304-MT Money Transmitter Banking Department 04/21/17
New Jersey L069299 Money Transmitter Department of Banking and Insurance 04/05/2017
New Mexico NMLS ID: 1486447 Money Transmitter New Mexico Financial Institutions Division 6/1/2018
New York MT-104187 Money Transmitter Department of Financial Services 10/10/2018
Mercari, Inc., located at 1530 Page Mill Rd #100, Palo Alto, CA 94304, is regulated and licensed as a money transmitter by the New York State Department of Financial Services. If you have questions about our services or a complaint, please call (888) 578-5870.

For unresolved complaints, you may mail a complaint to New York State Department of Financial Services, Consumer Services Division, One State Street, New York, NY 10004-1417, (212) 709-5470.
North Carolina 171125 Money Transmitter Commissioner of Banks 05/24/2017
North Dakota MT103089 Money Transmitter Department of Financial Institutions 01/25/2017
Ohio OHMT122 Money Transmitter Division of Financial Institutions 01/13/2017
Oklahoma OKDOB-001 Money Transmitter Department of Banking 01/11/2017
Oregon MTX-30180 Money Transmitter Division of Financial Regulation 04/27/2017
Pennsylvania 59604 Money Transmitter Department of Banking and Securities 12/29/2016
Puerto Rico TM-085 Money Transmitter Office of the Commissioner of Financial Institutions 12/26/2018
Rhode Island 20173403MT Electronic Money Transfers Division of Banking 04/10/2017
South Carolina MT-1486447 Money Transmitter South Carolina Office of the Attorney General 12/12/2018
South Dakota MT.2124 Money Transmitter Division of Banking 01/10/2017
Tennessee 1486447 Money Transmitter Department of Financial Institutions 02/17/2017
Texas 3146 Money Services Business Department of Banking 02/06/2017
"If you have a complaint, first contact the consumer assistance division of Mercari, Inc. at 888-325-2168, and if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to: TX Dept. of Banking, 2601 N. Lamar Blvd., Austin, TX 78705, 1-877-276-5554 (toll-free), www.dob.texas.gov"
U.S. Virgin Islands MT-36 Money Transmitter Division of Banking and Insurance 04/15/2019
Utah 142 Money Transmitter Department of Financial Institutions 12/20/2016
Vermont 100-109 Money Transmitter Vermont Department of Financial Regulations 5/4/2018
Virginia MO-333 Money Transmitter Virginia Bureau of Financial Institution 6/13/2018
Washington 550-MT-105446 Money Transmitter Department of Financial Institutions 05/17/2017
"If you have a complaint, first contact the consumer assistance division of Mercari, Inc. at 888-325-2168, and if you still have an unresolved complaint regarding the company’s money transmission activity, please contact the Washington State Department of Financial Institutions, Division of Consumer Services using one of the following methods:
File a complaint online, mail or fax: https://dfi.wa.gov/consumers/loan-complaints
Call us: 1-877-RING DFI (1-877-746-4334)
Email us: CSEnforceComplaints@dfi.wa.gov"
West Virginia MT-1486447 Money Transmitter Division of Financial Institutions 02/23/2017
Wisconsin 175-SOC Sale of Checks Department of Financial Institutions 02/22/2017
Wyoming MT-7228 Money Transmitter Division of Banking 03/08/2017