I received a rude or inappropriate message

Mercari strives to provide a safe and friendly environment for all users. If someone sends you messages that are rude, offensive, or otherwise violate our rules by asking for personal contact information or soliciting trades please report the chat.

To report a chat:

  1. Tap the flag to the right of the message
  2. Tap “YES” to confirm

We’ll investigate the message. Thanks for helping us keep the marketplace safe.

Note: You can block a user by tapping the three dots in the top-right corner. Then tap “Block user.” Tap “YES” to confirm. You will then stop receiving messages from that user.

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