Starting March 6, all listings making claims that over-promise an item’s effectiveness or that have been priced well above retail prices will be removed. These listings may violate applicable US laws or regulations, Mercari’s policies, and exhibit unfair pricing behavior for our buyers. This is especially significant during an emergency declared by a state government or federal government.
We are focused on removing listings of items related to the pandemic such as hand sanitizers, toiletries, masks and other household items as well as identifying users that have violated other marketplace policies or have excessive volumes to take advantage of our community.
We will continue to remove these types of listings until further notice.
Thank you so much for understanding. Please keep an eye out for any further updates.
The health and wellness of our customers is always our first priority. Our thoughts go out to those that have been affected by Coronavirus.