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    • How do FedEx and UPS economy shipping options work?


  • Warning:
    Do not drop off a FedEx Ground® Economy or UPS SurePost® (now UPS Ground Saver) package at USPS Post Office or USPS Drop Box. You will be responsible for any loss incurred and will not be able to get your item back.

    • What is FedEx Ground® Economy (formerly FedEx SmartPost®)?

    FedEx Ground® Economy is an affordable and cost-effective service for delivering lightweight packages. Once you drop off your package at a FedEx location or Authorized Shipping Center, FedEx will get it to your destination and with final delivery by USPS for APO and rural areas.


    Label information

    You must drop off your FedEx Ground® Economy package at a FedEx location or Authorized Shipping Center. You can find the nearest one here. Here is a sample of a FedEx Ground® Economy label. There is a USPS tracking number for cases when your package is dropped by a USPS courier.

    For packages that FedEx hands off to USPS for delivery to the final destination, you can track it on the USPS website by adding the prefix 92 before your FedEx Ground® Economy tracking number.


    What is UPS Ground Saver® (formerly UPS SurePost)?

    UPS Ground Saver® (formerly UPS SurePost) is an economy, residential shipping option for smaller items.

    Label information

    You must drop off your UPS Ground Saver® (formerly UPS SurePost) package at a UPS location, UPS Drop Box, or Authorized Shipping Center. You can find the nearest one on the UPS site


    Shipping details

  • Delivery time
    Average transit time 2 - 8 days
  • Service days
    Monday - Friday
  • Delivery area
    Continental United States, excludes Hawaii and Alaska
  • Delivery exceptions
    Package must be dropped off at the shipping carrier location or Authorized Shipping Center. Do not drop off at USPS.
  • FedEx or UPS
    Ground
  • Weight
    (Actual or Dimensional)
    FedEx Economy: Up to 10 lb
    UPS Ground Saver: Up to 5 lb
  • Packaging
    You must provide your own packaging. Do not use a USPS Priority Mail box.
  • Package size
    To avoid additional fees, your package should not exceed 1728 when calculating for total volume (Length x Width x Height = Total Volume). Additionally, the longest side of the package cannot exceed 17".
  • Surcharges
    A surcharge may apply for packages dropped off at USPS and Mercari Shipping Protection will not be applicable.

    • How do I select FedEx Ground® Economy (formerly FedEx SmartPost) or UPS Ground Saver® (formerly UPS SurePost)?

    Go to the Shipping section of your listing, click on the current shipping option, and enter the shipping weight. This number should include the weight of your item and packaging. If your listing qualifies for FedEx or UPS economy shipping, you’ll see the option on the listing page. Please be sure to download the latest version of the Mercari app.


    Does economy shipping include Shipping Protection?

    Yes, we include $200 Shipping Protection with every Mercari prepaid label including FedEx Ground® Economy (formerly FedEx SmartPost) and UPS Ground Saver® (formerly UPS SurePost) as long as the Shipping Protection checklist is followed. FedEx Ground® Economy or UPS Ground Saver® packages dropped off at USPS do not qualify for Shipping Protection. Learn more about Shipping Protection.

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