Item conditions

The below condition guidelines provide examples to assist in determining the condition of listed items. Items that do not fit into the specific categories would use the General conditions.

General conditions

New

New with tags (NWT), unopened packaging, or unused

Like New

New without tags (NWOT), no signs of wear, or unused

Good

Gently used, one/few minor flaws but still functional

Fair

Used, functional, but with multiple flaws or defects

Poor

Major flaws, may be damaged, or useable for parts


Clothing

New

New with tags (NWT), unworn, unaltered, and includes the original tags

Like New

New without tags (NWOT) or very lightly used with no flaws or damage

Good

Gently used, but still may have minor flaws such as pilling, stretching, loose threads

Fair

Multiple minor flaws, defects, or damage such as rips, light stains, pilling

Poor

Heavily used and has major cosmetic flaws or damage such as holes, stains, fading, or missing button/beads


Shoes

New

New, unworn, and still in the box

Like New

Unworn, no creases or scuff marks on treads or soles, but may not be in the original box

Good

Used, but there are only a few minor flaws such as slight wear on the sole, light creases or small scuffs

Fair

Show signs of wear and has multiple major flaws, such as holes, rips, creases, or stains, but the sole is intact

Poor

Heavily worn and have multiple major flaws, such as large holes, strains, scuffs, or the soles are not intact


Electronics

New

Unused, sealed and in the original packaging

Like New

Lightly used and fully functional, but does not include the original packaging

Good

Gently used and may have minor cosmetic flaws, but is fully functional

Fair

Used and has multiple cosmetic flaws, but overall functional

Poor

Heavily used, has major cosmetic flaws or damage. Non-functional or sold as parts


Furniture

New

Unused, unbuilt or still in a box, pristine with no damage

Like New

Looks new, without any flaws or damage

Good

Gently pre-loved with only a few nearly undetectable flaws

Fair

Well-loved with noticeable flaws like nicks or small stains

Poor

Heavily worn with plenty of wear, such as major rips, scratches, or stains

Cell phone conditions

New

Unopened, never used

Like New

Like new. Body may have minimal scratches. No scratches on the screen.

Good

Light signs of wear and tear, which may include minor scratches on the body and the screen.

Fair

Signs of wear and tear, which may include visible scratches and dents on the body that do not affect performance. Screens may have visible scratches or cracks but are still functional.

Poor

Heavily used, has major cosmetic flaws or damage. Non-functional or sold as parts.

Need more help?

Contact Us