Listing an item is always free on Mercari. Fees are charged when an item sells or when a service is used. The following charts explain fees on Mercari.

Buyer-Paid Fees

Starting January 6, 2025, a Buyer Protection fee of 3.6% will apply to the item price and buyer-paid shipping for new and updated listings. When you make a purchase, a service fee will be charged. An additional payment processing fee will not apply. The amount of the fee will be displayed as part of the final price of your item on the checkout page. This fee is charged to the buyer and may not be refunded, depending on the reason for a return. Learn more about Buyer Protection here.

Effective January 6, 2025:

* Based on launch time and if the listing is created with the latest app version or from the web.

Seller-Paid Fees

Effective January 6, 2025, a 10% selling fee will apply to item price and buyer-paid shipping for new and updated listings.

Note: Existing listings created before January 6, 2025 will be updated automatically within a week. The new fee structure will also apply when you update an existing listing.

Effective January 6, 2025:

* Based on launch time and if the listing is created with the latest app version or from the web.

Transaction and Payment Fees

Mercari incurs fees related to payment processing and balance withdrawals by our financial services partners. Some of these service fees have been passed along to our users.

Payment Processing

Effective January 6, 2025, Mercari will no longer charge buyers a payment processing fee at the time of purchase on new or updated listings.

Effective January 6, 2025:

* Based on launch time and if the listing is created with the latest app version or from the web.

Balance Withdrawals

There are two ways to cash out your earnings from your Mercari balance offered by Mercari.

Direct Deposit:

Effective January 6, 2025 at 2:00 PM PT, there is no longer a $2 non-refundable fee per cash-out.

Once you’ve added your checking account and have a balance, you can request a cash-out request to your bank once a day using direct deposit. This transaction is typically processed within 5 business days depending on your bank’s processing times. There is $2 non-refundable fee for each failed direct deposit request.

Instant Pay:

Instant Pay is the fastest way to get paid when you need that extra cash. To do this, go to your balance, tap “Instant Pay,” complete your ID validation (if you haven’t already), and add a debit card. You can use Instant Pay for up to $600 per month, once per day on eligible debit cards. There is a $3 flat fee per cash-out. In some cases, depending on your bank’s processing time, it can take up to 30 minutes to see the balance in your bank account.

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Shipping and Delivery Fees on Mercari

Mercari prepaid labels offer low, fixed rates with USPS, FedEx, and UPS for packages weighing up to 100 lbs. These rates offer an average of 40% savings compared to the retail pricing of each carrier; all fees and rates are based on a comparison completed June 25, 2025*.

The package must weigh less than or equal to the weight specified on the label and must be under 100 pounds. Shipping carriers will use either the package weight or the dimensional weight of the package. We do not support national shipping for motorized items, furniture, or major appliances.

If your package weighs more than 100 pounds (either by weight or size), you’ll need to ship it on your own. You will be responsible for all costs associated with the shipping process.

If a return is approved for an item over 100 pounds or a package that exceeds the size limit, sellers are responsible for providing a shipping label to receive the item back. Mercari’s recommendations for prepaid labels when listing an item do not factor in the dimensional weight. If the app recommends a shipping label of 100 pounds but the package for an approved return exceeds the weight or size limit, sellers will still be responsible for providing a return label.

Mercari prepaid label rate updates:

Starting July 28, 2025, Mercari will update prepaid label prices.

Mercari prepaid labels still offer an average of 40% savings* compared to retail carrier rates. Plus, every label includes up to $200 in Shipping Protection and $20 for First-Class Envelope.

Here’s what’s changing:

• New rates take effect July 28, 2025: The new rates will apply to new listings and any updates on existing listings.
• Automatic updates start August 22, 2025: Listings created before July 28, 2025 will reflect the new rates automatically. It may take up to two weeks for these updates to apply.

*Fees and rates are based on a comparison to the retail prices and surcharges for standard and economy shipments of our carriers (USPS, UPS, FedEx) for items between 0.25 lb - 50 lbs. Comparison completed February 5, 2025.

See shipping price examples below:

Current 2025 Shipping Rates

Effective on February 18, 2025 on new and updated listings. Effective on all listings starting March 10, 2025

Updated 2025 Shipping Rates

Effective on July 28, 2025 on new and updated listings. Effective on all listings starting August 22, 2025

Best rates are listed in black and standard rates are listed below in gray.

Add package dimension info when you list to unlock lower Best rate pricing — an average of 6% cheaper than our current standard rates. If your package meets size limits (1 cu ft / 22″ longest side), Best rates apply. If it's larger, standard rates apply, and we'll price by dimensional weight to help generate a more accurate label. See how it works here.

2025 First-Class Envelopes Rates

Effective on July 28, 2025 on new and updated listings. Effective on all listings starting August 22, 2025

Mercari prepaid labels for USPS First-Class Envelopes are available exclusively for the trading cards category, Envelopes must be maximum 11 ½” length and 6 ⅛” height and ¼” thick (non-compressed). Please see our *First-Class Envelope Guide for full shipping and category requirements. Shipping Protection is available for First-Class Envelopes up to $20.

Fees for underpaid shipping labels

To help ensure your item is delivered on time and without additional charges, it's important to weigh and measure your final package accurately. Learn more here. Mercari uses the package size and weight provided by the shipping carrier to determine the additional fee. If you ship a package that exceeds the size and weight limits on the label, you may be subject to additional fees.

Other Shipping Fees

You’re responsible for proper packaging meaning that you’ll need to cover additional fees for using improper packaging (i.e. Priority Express or Flat Rate boxes with Mercari prepaid labels or applying USPS Ground Advantage (formerly First-Class) (0-15.9 oz) or FedEx labels on USPS Priority Mail boxes, hazmat markings, incorrect drop off, and seizure of packages). Sellers are responsible for overage fees and fines associated with improper use of Media Mail (prohibited contents, incorrect weight).

Other shipping fees can include:

Cancelation Fees on Mercari

Cancelations should only occur if the seller cannot fulfill an order. If a seller has frequent cancelations, Mercari may charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of any transaction fees, operational and/or shipping label costs we incur. You will receive warnings if you reach this limit before a fee is charged. This fee will be subtracted from your balance and/or charged to the card on file within 30 days after you receive a notification from us.

Note: If you cancel repeatedly, listings may be removed and your account may be limited.

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Legal Fees on Mercari

Mercari releases information about our customers only when presented with an official legal request, as described in our Information for Law Enforcement and other Government Agencies Policy.

Mercari reserves the right to charge fees for any processing of legal documents.

Other Service Fees on Mercari

Mercari provides access to additional services for buyers or sellers on our platform. The purchase of additional products or services facilitated by Mercari or offered outside of Mercari will be communicated at the time of the Service and these fees may vary. Separate Mercari Terms & Conditions apply to each of these services and you may be asked to accept additional terms offered through a third party to use these services and/or handle payments and fees outside of Mercari.

Updated 07/28/2025