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Seller protection on Mercari

Sell with confidence. We’re working hard to build a safe and trusted marketplace.

Seller Payment Guarantee: Deliver your item as promised. Payment is guaranteed.

Shipping Protection: Ship with confidence. Shipments using Mercari prepaid labels include insurance up to $200 for items that are lost or damaged in transit. File claims right from the app.

No meetups. No hassles: At Mercari, all items ship. There are no meetups with strangers in strange places. To help keep you safe, all transactions must take place in the app.

We’re here for you: Something not right? Our support team will help make things right.

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