How it works
Ship your item as described...
When you make a sale, the buyer commits to purchase the item as described. Disclose all relevant details about the item to be sure the buyer knows exactly what they will be getting.
- Accurately describe the item — including condition, flaws, color and size.
- Take good photos — the more the better.
- Package the item with care — so it arrives in the same condition as when it was shipped.
...within 3 business days...
Ship the item within 3 business days. Be sure to confirm shipment in the app.
Note: The buyer can cancel the transaction if the item is not shipped on time.
...following our terms and conditions
We do have a bunch of things that may not be sold on Mercari (Prohibited Items). This includes things you don’t own. Illegal things like drugs, weapons and counterfeit items. And things that are not safe to ship (like flammable items).
Note: Items that violate our terms and conditions are not covered by the Seller Payment Guarantee.